FREQUENTLY ASKED QUESTIONS

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WHAT IS GEEK N PRETTY ?

Hi I am Sandra, the creator of Geek N Pretty ! I have been an addict of Korean cometics for years. I live in Québec (Canada), and I have decided to launch my own shop and to share with you my love for Korean cosmetics and geeky stuff !

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WHERE DO THE PRODUCTS COME FROM ?

The cosmetics come straight from South Korea, in order to provide authentic and quality products. We offer famous Korean brands as TONYMOLY, Missha, Etude House, The Face Shop, Skinfood, etc...

The geek accessories come from Japan. These are often limited edition that are sold only there ! That is why we only have limited stocks.

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WHERE CAN I FIND THE COSMETICS INGREDIENTS ?

You can find the instructions and list of ingredients in English on the packaging of each product.

For the French version, go to the product description on the website, or contact me.

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DO THE COSMETICS HAVE AN EXPIRY DATE ?

Yes. You will find the date on the product. Please note that some Korean products show the MANUFACTURE date and other products show the EXPIRY date.

All the products with a date prior to December 2019 show the manufacture date. You can count 2 to 3 years before expiring. All the products with a date posterior to December 2019 show the expiry date.

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WHAT ARE THE PAYMENT METHODS ?

The credit card and Paypal are the only payment method.

For people who choose the pick-up, I will contact you to confirm an hour.

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HOW MUCH ARE THE SHIPPING COSTS ?

The delivery is free in Québec city and around, for a minimun order of 30$.

Outside Québec city, shipping costs are 12$ to the Canada (with tracking number) and free over 100$ of purchase.

(Some exceptions may apply on big items.)

© 2019 by Geek N Pretty, Québec, Canada

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